Shipping & Returns

You can pay via:

PayPal

Klarna

Credit card.

We work together with DHL. Here you will receive a tracking number, which you can use to track your shipment.

We offer international shipping. The delivery costs differ depending on the quantity and country category. For information in advance, please write to hello@toweltogo.com.

You have 14 days after receipt of the goods to report the case. To do this, please send an email to hello@toweltogo.com with a detailed description of the complaint and we will take care of everything else. We will bear the return shipping fee. After receipt of the goods in our warehouse, we will refund the money.

Important; the return tracking number should be retained for your security until the return is completed.

Delivery within Germany costs 5.5 euros.

The delivery time within Germany is 3-5 working days. Depending on the country, the delivery time differs and can take up to 2 weeks.

After receiving the goods, you have a 14-day right of return. To do this, please send an email to hello@toweltogo.com stating the reasons for the return and simply send it back. The return fee is borne by the customer himself. After receipt of the undamaged goods in our warehouse, the money will be refunded. Products and product packaging must not be damaged.

Important; the return tracking number should be retained for your security until the return is completed.

Naturally. To do this, please send an email to hello@toweltogo.com stating your wishes.